Front Office Manager

Updated: March 03, 2024 09:41 AM GMT

Full-time Job in Nikko, Tochigi

Marriott International

Nikko, Tochigi, Japan (+1 other)

Job Number 23178141
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Nikko, 2482 Chugushi, Nikko, Tochigi, Japan VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Assists the Assistant Director of Rooms in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work... More Detail