Kit Booking Specialist

Stryker

Zaventem, Belgium

Work Flexibility: Hybrid

We are delighted to present a new opportunity to join Stryker (Diegem, Belgium), as a Kit Booking Specialist . The Kit Booking Specialist is an experienced member of the team, with experience of the different aspects of the Order-To-Cash (OTC) process. The specialist would be expected to be able to perform the majority of the tasks being done by the team, help out with complex queries and work across different stakeholders and functions to resolve issues. They would be required to assist with process review and creation, training of junior team members and ensuring the team are meeting the KPIs and SLAs.

Key Activities & Responsibilities
• Processing kit booking orders, credits, loan kit queries
• Arranging returns and collections and handling proof of delivery and pricing requests
• Handling incoming e-mails and calls
• Proactively communicating with internal & external customers
• Investigating and resolving invoice disputes
• Logging and follow up of... More Detail

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