Licensing Advisor, Clerk III

Updated: May 20, 2024 03:57 AM GMT

City of Edmonton

Edmonton, AB

Join an enthusiastic team in a fast paced environment to support citizens of Edmonton through direct public contact at the counter, on the telephone and in written correspondence.

As a Clerk III Business Licence Advisor for the Business Licensing and Vehicle for Hire Unit, you will use your customer service expertise to accurately process various customer applications, respond to requests and provide timely information to the public on regulations and processes related to licensing, building and development, Municipal Bylaws, complaints & investigations and account management.

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:
• Act as a first point of contact for the Edmonton Service Center working on the Review Desk, transferring customers to the appropriate queue
• Retrieve/research information, access data material, process documentation and maintain records by accessing and entering data in POSSE
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