2nd Line Support Engineer

Updated: May 19, 2024 02:47 AM GMT

Ingram Micro

Weaverham, Northwich

It's fun to work in a company where people truly BELIEVE in what they're doing Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support. You'll be at the forefront of resolving IT issues, collaborating with a dynamic team to ensure seamless operations. If you're passionate about problem-solving and thrive in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware, software, and network infrastructure. Diagnose and troubleshoot complex IT issues, escalating to 3rd line support when necessary. Collaborate with other support engineers to resolve issues in a timely manner. Install, configure, and maintain hardware and software components. Ensure compliance with IT policies, procedures, and security... More Detail

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