Reservations Manager

Updated: May 19, 2024 02:42 AM GMT

Fairview Hotels

Stevenage

Company Description

The Fairview Hotel Collection is a group of 13 individual hotels located across the UK

Role Description

This is a full-time on-site role as a Reservations Manager at Fairview Hotels in Stevenage. The Reservations Manager will be responsible for handling day-to-day tasks related to reservations management, including coordinating bookings, ensuring excellent customer service, managing communication with guests, supporting the sales team, and conducting training for reservation staff.

Qualifications
• Strong skills in Reservations and Customer Service
• Excellent Communication abilities
• Sales experience or aptitude
• Training skills
• Attention to detail
• Organizational and multitasking abilities
• Proficiency in reservation software systems
• Prior experience in hotel or hospitality industry essential More Detail