Client Services Representative

NVA Canada

New Glasgow, NS

Job Description

Come Play (and Work) in New Glasgow

East River Animal Hospital is seeking a full-time Client Service Representative (Receptionist). As a Client Service Representative (CSR), you provide exceptional client service while maintaining a smooth and efficient flow of clients and patients through the veterinary clinic. In addition, to implementing practical knowledge to the clinic’s procedures and policies. The CSR performs office duties related to patient care and treatment and to assist team members as needed.

Requirements

Qualifications:
• Minimum 2 years veterinary experience required
• English language and written skills required
• High school diploma or equivalent
• Telephone etiquette and client service excellence
• Basic veterinary medical knowledge, including products and services

Skills
• Excellent telephone skills
• Excellent oral and written communication skills
• Interpersonal skills including working in a team environment
• Handling difficult situations... More Detail

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