Bilingual Deskside Support Technician

Updated: May 18, 2024 11:25 PM GMT

Portail des carrières de la province du Nouveau-Brunswick

Bathurst, NB

Service New Brunswick

Casual

Bilingual Deskside Support Technician

Open Competition

R85-2024/25-047

Pay Band 2

Bathurst, Edmundston, Moncton

Service New Brunswick is seeking individuals to join the Technology Services Division as Deskside Support Technicians in the Bathurst, Edmundston and Moncton Areas.

As a member of the Client Services team, you will be responsible to ensure proper computer operation so that end users can accomplish business tasks. Your responsibilities will include but are not limited to:

• Determining urgency, prioritizing and scheduling problems/tasks, or escalating where necessary

• Recording, tracking, and documenting the problem-solving process, including all successful and unsuccessful decisions made and actions taken through to final resolution

• Performing hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications

• Performing... More Detail