Service Advisor

Updated: May 17, 2024 10:12 PM GMT

Arnold Clark

Fort William

We are currently recruiting for a new Service Advisor to help us keep our Inverness BMWbranch running smoothly.
Hours
Full time, Monday

Friday 8am

5.30pm and rotational Saturdays 8am - 12pm.
About the role
Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.
Were looking for an articulate, warm communicator who can give our customers the star treatment

whether its first thing on a manic Monday or last thing on a Friday afternoon.
This customer-facing role will be a great fit for someone whos already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.
Day-to-day duties
Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
Liaising with the workshop and bodyshop to progress work through the system.
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the... More Detail