Call Centre Manager

Updated: May 17, 2024 10:02 PM GMT

Power 22

Sunderland

Power 22 is a expanding company that has recently acquired a prestigious client focusing on green technology & energy-efficient home improvements to help customers move towards Net Zero targets. We are seeking an experienced Sales Manager to join our dynamic team.

The Role

As a call centre manager you will be reporting directly to the directors, your primary responsibility will be to generate leads for the business, assess their suitability, and convert them into ready-to-install projects. Supported by a team of subject matter experts, you will manage all incoming inquiries and take on the crucial role of overseeing the Subject matters expert team, ensuring streamlined processes are in place.
• To be successful in this role you must have an in depth understanding of Call Centre operations and previous experience within green technology, such as Solar Panels and Air Source heat pumps and associated energy savings solutions related to home improvements helping customer to Net Zero... More Detail