Client Care Co-ordinator

Updated: May 17, 2024 10:01 PM GMT

Linnaeus

St Neots, Saint Neots

Job Title: C?lient Care Coordinator (Veterinary Receptionist)

Salary: £11.56 per hour

Location: Cromwell Vets, St Neots

Job Type: Part-time, Permanent

Hours: 22.25hours (Average over a two week period)

Are people, pets and positivity your thing?

If so, we would love you to join our fantastic front-of-house team as our new Customer Care Coordinator!

At Cromwell Vets we pride ourselves on our excellent standards for patient and client care and rely on our client co-ordinators to help promote this.

Your role and responsibilities
• Welcoming clients and their pets upon arrival
• Answering the phone in a polite and friendly manner, dealing with any enquiries and booking appropriate appointments, using our in-house system.
• Managing the diaries effectively and ensure the smooth running of vets and nurses consults.
• Helping to assist with administrative duties including answering email enquiries and online booking requests.
• Taking payments over the phone.
• Transferring calls to... More Detail