IT Support Analyst in Barnsley Immediate Start

Updated: May 17, 2024 09:58 PM GMT

Reed

Barnsley

New exciting opportunity to join a growing IT team as a Service Desk Analyst with immediate effect on permanent basis. Location: Barnsley Office hours are Monday to Friday 8-5. The annual salary is £22,000-24,000 DOE. This is a great role for someone looking to further their career in IT in a supportive, innovative, fast-paced organisation and work alongside amazing team. This is a market leading, forward-thinking organisation that encourages fresh ideas. You will be an enthusiastic team player with the ability to provide a highly 1st Line Support. You will be passionate in building internal relationships and have excellent communication skills to clearly advise and support customers. What will you be doing? - You will be the first point of contact for customer support with a wide range of hardware and software, troubleshooting issues across all types of devices - Triage incoming calls, log and categorise tickets and liaise with the wider IT team to manage escalations - Maintain a... More Detail

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