Order Management Specialist - German Speaking

Updated: May 17, 2024 09:35 PM GMT

Scholl

Bracknell

Primary purpose of the role

1. Manage the end-to-end O2C process from order receipt, through to fulfilment, shipping, delivery and returns, with minimal manual intervention.

2. Continuous improvement focussed to exploit opportunities to improve the execution of the O2C process and customer satisfaction.

3. Collaborate with other Scholl teams including supply chain, logistics, finance, sales, and marketing team to identify opportunities for improving the order to cash cycle.

Key Accountabilities

Relationship Management
• Develop strong, and effective relationships with your customers built on service excellence and customer value
• Act as the face of Scholl for all engagement with your customers enhanced by an intimate knowledge of the O2C process.
• Leverage your relationship with the customers to exploit operational efficiencies and develop improvement proposals.
• Build solid relationship with sales, finance, logistics and supply chain and represent these functions in front of... More Detail