Customer Operations Representative Danish/Swedish

Updated: May 17, 2024 08:45 PM GMT

Alcon

Copenhagen

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Customer Operations Representative you will support all both business units in Alcon and is primarily responsible for the processing of product orders and customer queries in IRIS.

In this role, a typical day will include:
• Resolve customer queries, orders, credits, returns and complaints promptly and efficiently in IRIS.
• Handling standing orders and updating follow up files.
• Handle consignment stocks – new/revised agreements, counting
• Credit Pharma wholesalers for expired goods (Destruction handling).
• Manual... More Detail