Technical Support Specialist

Terrasparq Tech Pvt Ltd

Panchkula, Haryana

Company Description

Terrasparq Tech Pvt Ltd provides advanced IT service and support solutions directly to US-based operations and also operates in support of clients with shared or dedicated services. Terrasparq is dedicated to guiding clients through the constantly evolving world of technology.

Role Description

This is a full-time on-site role as a Technical Support Specialist-Router Support located in Panchkula. The Technical Support Specialist will be responsible for troubleshooting and resolving technical issues related to routers. They will also provide technical communication, and create technical documentation.
• Shift Timings(US) - 8:00 pm - 5:30 am (Only Night Shifts)
• Five Days Working - Monday to Friday
• Week Off - Saturday & Sunday
• Immediate Joining

What specifically are we looking for?

An excellent Support technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be... More Detail

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