Customer Host

Updated: May 16, 2024 05:18 PM GMT

Fedcap

Skelmersdale

Customer Host (Front of House - Reception)

Salary: £23,400

Location: Office-based in Skelmersdale

The Role

The Customer Host (Front of House - Reception) will create a positive first impression ensuring all our customers receive a warm and friendly welcome. You will be passionate about delivering professional, efficient and exceptional customer service at all times whilst demonstrating excellent organisation skills by providing general office administrative duties.

You will be...
• Responding to first line enquiries in the reception area from customers or colleagues, managing the arrival of participants on site and sign posting effectively to the relevant activity and colleague
• Acting as an ambassador for Fedcap in the delivery of customer service and social innovation
• Ensuring that the office environment is safe and inviting allowing our customers to always feel welcomed and comfortable
• Listening, share and act on feedback from customers through purposeful interactions
•... More Detail