Guest Services Associate

Updated: May 16, 2024 02:30 PM GMT

Unity World Headquarters

Unity, SK

Position Summary: Provide assistance to guests and visitors in making reservations, check in and out and offer a customer friendly lodging environment.

Essential Job Functions
• Accept in bound phone calls and in-person requests for lodging reservations and assist guests with questions and requests.
• Perform check-in and check-out procedures via electronic hotel management system.
• Post payments, balance receipts and prepare lodging reports daily; maintain an accurate posting of charges and payments and keep an accurate accounting of the cash drawer.
• Perform kitchen tasks such as preparing and/or serving items for hotel breakfast, washing dishes, and general cleaning of prep area, equipment, buffet, and dining area.
• Regular and reliable attendance at the worksite and adhere to assigned schedule. – this position is not a remote or telecommute position.
• Adhere to all company and departmental policies and procedures per the guidebook including all safety requirements including... More Detail