VODAFONE IDEA - AGM - NSA Service

Updated: May 16, 2024 12:58 PM GMT

VODAFONE IDEA

Ambalapuzha, Kerala (+21 others)

About Us: Vodafone Idea is a leading telecom service provider in India, committed to delivering innovative solutions and exceptional customer experiences. With a focus on technology and customer satisfaction, we are dedicated to shaping the future of communication in India.

Job Description: As the Assistant General Manager - NSA (Network Service Assurance) Service, you will be responsible for overseeing the end-to-end service assurance operations for our network services. You will lead a team of professionals to ensure the highest standards of service quality, reliability, and customer satisfaction.

Responsibilities:
• Develop and implement strategies to enhance the service assurance processes and procedures.
• Lead and manage a team of service assurance professionals, providing guidance, support, and mentorship.
• Monitor network performance and identify areas for improvement to ensure optimal service delivery.
• Coordinate with cross-functional teams to address network issues and... More Detail