Video Customer Service Analyst - Cyberjaya

Nasstar

Cyberjaya, Selangor

We are looking for a Video Customer Service Analyst to join us!

Location: Cyberjaya, Malaysia

Salary: Competitive Base + Shift Allowance + Benefits

Job Type: Permanent, Full-time

Hours: 40h per week on a Rotational Shift Pattern covering Mornings, Afternoons, Evenings and Weekends

Nasstar is a managed service specialist. We deliver an integrated suite of services from cloud computing to networking and communication solutions to provide businesses with greater flexibility and efficiencies.

Job Description

The Video Customer Services Analyst is the first line of support for Video customers, including Video conference/event bookings, MACD requests, taking general queries, logging complaints, opening incident tickets, and providing advice on the best video conference solutions and practices. This team also manages the CMDB records for our Video customers.

Main Responsibilities Will Include

Being the first point of contact for Nasstar Video customers

Answer calls from clients... More Detail

Apply Now

Similar Jobs

Companies Hiring in Cyberjaya, Selangor

Royal Bank of Canada

TASA Solutions

Confidential

NTT

King Henry VIII College Malaysia

Equinix

DreamEDGE Sdn Bhd

Logicalis Australia

Royal Bank of Canada

3TD Solutions Sdn Bhd

DG Hero

Rifhan Teknologi

Robopreneur Sdn Bhd

AIA Malaysia

Moovby

KGiSL

Nasstar

Fujitsu

Nityo Infotech

Formee Holdings