Service Manager

Updated: May 16, 2024 04:16 AM GMT

SydSen

Durban

Service Manager - Hillcrest, KwaZulu-Natal Our client is on the hunt for a highly skilled and motivated individual to assume the role of Service Manager at their dealership.

Primary Responsibilities
• Lead a team of proficient technicians and service advisors to provide exceptional automotive services.
• Cultivate a positive and collaborative work environment.
• Ensure the delivery of high-quality vehicle maintenance and repair services, surpassing customer expectations.
• Pursue continuous improvement in service efficiency and effectiveness.
• Establish and nurture strong relationships with customers.
• Promptly address concerns, ensuring a positive and memorable service experience.
• Stay informed about industry trends and technological advancements.
• Implement innovative solutions to elevate service operations.
• Monitor and achieve key performance indicators (KPIs) related to service department efficiency, customer satisfaction and profitability.
• Efficiently manage resources... More Detail