Business Support (Johor Bahru)

IFB Freightbridge (M) Sdn. Bhd.

Johor Bahru, Johor

As the Business Support, your role involves executing and facilitating the daily operations of the company, coordinating personnel and processes to achieve effective communication, negotiation, a customer-oriented approach, and the distribution of goods across various channels, all aimed at ensuring the smooth and efficient functioning of the organization.
• *Key Responsibilities**:

- Communicating with customers, making outbound calls to potential customers, and following up on leads Understanding customers' needs and identifying sales opportunities.
- Collaborate with the marketing and product teams to align strategies and optimize business opportunities.
- Handle customers’ inquiries, requests, and complaints related to delivery, billing statements preparations and validations.
- Work in a small, harmonized team and cover all aspects of the sales and operation process.
- Other ad-hoc tasks, urgent duties and projects as well as assignments
• *Requirements**:

- Minimum 3 years of... More Detail

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