Customer Service Call Advisor

Updated: May 15, 2024 11:27 AM GMT

SSE

Portsmouth

About the Role

Base Location: Walton Park, Cosham

Salary: £26,609 - £30,472 + shift allowance + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Full Time (shift work) 37 hours | Office based | Fixed term contract - 6 months

We are looking for a Customer Service Advisor to join our team!

The Customer Contact Centre is the first point of contact for any customers who are experiencing a power cut or external electrical issues. We work in all hours, and through all weathers, ensuring our customers are never without power.

Our Customer Service Call Advisors are at the heart of our business; you're often the first person our customers speak to, and so we need passionate, enthusiastic individuals like you to join our team.

Key responsibilities will include:

- As part of our customer contact centre you will be taking inbound calls from and making outbound calls to customers who have a power cut or are experiencing another electrical... More Detail