Customer Service Advisor

Updated: May 15, 2024 11:22 AM GMT

FMG Repair Services

Littlehampton

Salary: from £28,000 per annum, plus bonus - 45 hour week

Location: FMG Repair Services, Littlehampton

This is an exciting opportunity for a Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Littlehampton

As part of a team of specialist Customer Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars for customers and deal with financial transactions, paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies.

As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.

About You

As a Customer Service Advisor, we would like you to have an interest and passion in what we do... More Detail