Customer Success Executive

HBS Group

Colchester

Company Description

HBS Group, established in 1973, is a highly regarded educational supplier that offers a wide range of school resources to the Education Sector. We prioritize customer service, value, and choice, and have built a reputation for providing excellent products and satisfaction. As a family-owned and operated business, we have a dedicated team of over 40 staff members working diligently to ensure that our customers are completely satisfied.

Role Description

This is a full-time on-site role as a Customer Success Executive at HBS Group in Colchester. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction and retention. Your day-to-day tasks will include providing customer support, managing accounts, and utilizing analytical skills to identify opportunities for improvement.

Qualifications
• Customer Satisfaction, Customer Retention, and Customer Support skills
• Analytical Skills for data analysis and identifying improvement... More Detail

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