Customer Care Executive For E-Commerce Company In Shantiniketan,delhi

Capital Placement Services Gurgaon Delhi Noida Manesar Bawal Neemrana Bhiwadi Sohna Road

Gurugram, Haryana

Job Description

Manage Customer enquiry on whatsapp, facebook, Instagram and email

Resolve customer quality issues by coordinating with warehouse for replacement

Resolve customer shipment issues by following up with Ship rocket

Maintain a list of complaints to identify customer feedback

Ensure all compaints are resolved in a timely manner

Requirements

Great interpersonal, presentation and communication skills

Ideally has worked in customer care role before

Comfortable taking to clients

Pratibha Tanwar-8595665108

Resume sent at-pratibha@capitalplacementservices.com More Detail

Apply Now

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