Returns Operative

Updated: May 13, 2024 10:15 PM GMT

COP UK

Oldham

Job Overview:
At COP UK, we lead the industry with unmatched standards in our technical support and customer services, committed to sustainability and excellence in all operations. As we continue to manage and refine our returns process, we uphold our vision of redefining service standards. Join our dynamic team to contribute to our continuous improvement efforts.

Responsibilities:
• Perform product testing on returned items to determine functionality and usability, documenting outcomes and coordinating with the quality assurance team for further action.
• Log return items into our database with precision, updating inventory records accurately.
• Inspect products for damage or defects and initiate reports or quality alerts as necessary.
• Collaborate with customer service and technical teams to rectify any discrepancies in returns processing.
• Package and label items efficiently for restocking or disposal, depending on their condition after testing.
• Maintain a clean and orderly... More Detail