Welcome Manager

Updated: May 13, 2024 10:14 PM GMT

National Trust

Morpeth

Summary We have an exciting opportunity to lead a small team of welcome staff and volunteers at property. As Welcome Manager, you will head up the staff & volunteer team, in the absence of the grade 8 welcome manager, to welcome our visitors and help them enjoytheir visit.You will lead and empower your team to respond to customer enquiries and site issues and be the face of the National Trust. You’ll be experienced in managing people, delivering outstanding customer service and leading on risk management. What it's like to work here Set in the heart of the stunning Northumberland landscape, Cragside is a unique place to work. Here William Armstrong, the brilliant engineer and manufacturer, built a wonder of the Victorian age. Here he created artificial lakes, generated his own hydro-power,pioneered electric lighting, installed telephone systems and built a world of experimentation and innovation that inspired the way we live today. We carry this ethos into the 21st Century ... More Detail

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