Customer Success Manager

Updated: May 13, 2024 10:11 PM GMT

ClickJobs.io

Liverpool

Customer Success Manager - Remote - UK & Ireland Join one of the fastest growing companies in the legal tech space! We're looking for a strategic customer success manager to join an AI powered legal tech startup. The role: Work with up to 25, key mid-market and enterprise accounts. Track customer outcomes with regular client meetings. Drive QBR's, focused on Data Insights and Adoption. Be responsible for renewals and upselling. Your experience: 3-5 years in a CSM role working in a SaaS company. Experience working with a 15-25 enterprise and mid-market accounts. Highly motivated, honest, naturally curious. You pick up the phone! No waiting for email responses, you genuinely build a relationship with your clients and have the hunger to solve problems fast. Experience with Salesforce, JIRA, Zendesk or other account management and CS software Have worked in a geographically distributed team Why Apply? Join a company that has huge plans to grow and give you the autonomy you deserve. Share... More Detail

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