Product Support Specialist (WFH/Hybrid)

Updated: May 13, 2024 08:47 AM GMT

Health insurance Job in Pewaukee, Wisconsin

Generac Power Systems

Pewaukee, WI

Pewaukee, WI Pewaukee, WI Full-time Full-time Estimated:
$33K - $41.
7K a year Estimated:
$33K - $41.
7K a year 4 days ago 4 days ago 4 days ago Official Job Application - https:
//generacta.
avature.
net/careers/JobDetail/Pewaukee-Wisconsin-United-States-Customer-Experience-Technical-Representative/10492 The Customer Experience Technical Representative is a key contributor in delivering Generac's Customer First promise.
Being a Customer Experience Technical Representative requires understanding of technical product information to provide informed decisions and recommendations.
This role is responsible for providing excellent customer care by using knowledge of company products and resources to provide accurate information, answer questions and ensure final resolution.
Essential Duties:
Customer satisfaction Ability to pass product and process testing following training Receives and documents all customer interactions in real time Corresponds to customer interactions via email, phone... More Detail