IT Support Technician – Systems and Applications

The ONE Group Ltd

Silverstone, Towcester

IT Support Technician – Systems and Applications

Unique chance for an IT support technician to join a motorsport and events business based at the historic racetrack in Silverstone.

No experience required and this could be a first role out of education, alternatively it could suit an existing L1 support specialist looking to progress and further specialise in Business Systems and Applications, training will be provided on this aspect.

Role/Responsibilities

1st line IT support to users ensuring timely resolution in line with SLAs

Application Support of Ticketing/Leisure Systems.

Systems Administration

Provide excellent customer service

Inbound service request diagnosis and resolution

Desktop issues affecting users, workstations, applications and file storage

Set up new PCs & laptops

Fix hardware faults and install upgrades to hardware More Detail

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