Customer Service Administrator

Reed

Rugeley

Customer Service Administrator Full time, Permanent Up to £28,000 DOE Are you passionate about deliveringoutstanding customer service? Our client based in Rugeleyis looking for aCustomer Service Administratorto become the backbone of our dynamic Customer Serviceteam. This full-time role

offers the chance to shine in a customer-centric environment that values proactive problem-solving and relationship-building. What You’ll Do:

Be the first point of contact for our customers, providingprice quotes,lead times, and responses to inquiriesProcess orders with precision, from phone to email, ensuring seamless integration into our ERP system.Tackle customer issues head-on with efficiency and empathy.Keep the customer database meticulous and current, because details matter!Bridge the gap between Customer Service, Purchasing, and Production to hit delivery goals.Reach out and touch base with our customers, both old and new, to build new and touch on past relationships Who You Are:

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