Customer Service Advisor

Kinaxia Logistics Limited

Rugby

Panic Transport are recruiting a Customer Service Advisor to join their team at their site in Rugby. The role of the Customer Service Advisor will be to provide and promote a professional, customer focused service to ensure that the needs of customers are being satisfied and a world class service is being delivered and promoted across the Company.
• Monday - Friday
• 40 hours per week
• 24k per annum
• Additional benefits:
• Life assurance
• Pension
• Exceptional fleet
• Opportunity for training and development (CPC training)
• Full Uniform and PPE
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About The Job:
• Utilise the CRM system to collate records of discussions or correspondence and to track customer complaint resolution to ensure all queries, including complex and escalated issues, are... More Detail

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