Service Desk Analyst

Updated: May 12, 2024 05:15 PM GMT

Net-Worx (2001) Ltd

Chatham

Location: Bradford, Chatham, Petersfield.

Working Pattern: Our working style is hybrid, but we recognise the importance of

collaborative working with our working with our colleagues often 3 days per week in one of our offices . More office-based working may be required during project rollouts or when we have a higher number of users in the office.

Benefits: Discretionary annual bonus, 25 days holiday up to 30 days (depending on service), pension scheme with matched company contributions up to 10%, 1 paid day to ‘give back’

Don’t hesitate to apply for a role even if you don’t meet all the criteria; your unique strengths and eagerness to learn can be just as valuable

.

You and Your Team:

Reporting into the Service Desk Team Leader, in this role you will act as single point of contact for all incoming IT Service related issues as part of a team of analysts within the IT Service Desk.

You will provide IT service support to all business users, logging incidents and service requests... More Detail