Dispatch Administrator

Fero Waste and Recycling

Fredericton, NB

Fero Waste and Recycling Inc, a division of The Municipal Group of Companies, is a leading and dynamic solid waste company that services New Brunswick and Nova Scotia and is currently seeking the knowledge and expertise of full-time Dispatcher/ Administrative Assistant based out of our Fredericton, NB location.

Primary Duties and Responsibilities:
• Act as a representative of the company demonstrating superior judgement and excellent customer service
• Answers phone calls and direct them as needed and set-up customer orders
• Dispatches drivers to calls as they are received, using information on customer needs, driver’s locations
• Manages requests for pick-up or container delivery
• Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
• Fields emails from customers to the appropriate departments
• Data entry
• Perform other duties as assigned.

Required Knowledge, Skills, Abilities, Education, and Experience:
• Proficient with... More Detail

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