E2E Service Expert

Ericsson

Noida, Uttar Pradesh

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About this opportunity:

At Ericsson, we are currently seeking qualified candidates for the position of E2E Service Expert. This remarkable opportunity calls for an individual with broad-ranging, multi-technology and multi-vendor know-how, as well as a robust comprehension of Mobile Networks architectures, whether legacy or cloud-based. Your primary role will be to guide and aid in the implementation and transformation of end-to-end multidomain customer projects and the ongoing improvements of end-to-end service and automation.
What you will do:

- Create a pool of service level experts, helping shift business focus from maintaining domain KPIs to improving end-to-end service KPIs.

- Cooperate with CUs, partaking in new feature tests, offering improvements request, and suggesting new ones.

- Execute local Strategy Infrastructure Product (SIP) Life Cycle Management (LCM) activities regarding new or enhanced service and resource deployment.

- Take on a driving role in... More Detail

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