Customer Service Representative

Updated: May 11, 2024 01:19 PM GMT

Cogent E Services

Vadodara, Gujarat

Company Description

Cogent E Services is an end-to-end Customer Experience (CX) solutions provider based in Vadodara. We offer omni-channel solutions along various customer interaction touch-points, including customer sales and support through voice and non-voice channels, back office solutions, transformative services, and digital marketing. Our goal is to help clients derive insights and manage customer interactions by leveraging customer interaction data analytics and technology. We cater to clients across more than 10 industry verticals, including high-growth sectors such as banking and financial services and e-commerce. With our presence in seven cities in India and 16 sites, we provide services in more than 10 languages, including English, Hindi, and regional languages.

Role Description

This is a full-time on-site role for a Customer Service Representative at Cogent E Services in Vadodara. As a Customer Service Representative, your day-to-day tasks will involve providing... More Detail