Customer Order Representative - Maternity Cover

Updated: May 11, 2024 01:04 PM GMT

Adecco

Wollaston, Wellingborough

Job Title: Customer Service Representative (Maternity Cover)

Location: Wellingborough

Hours: Full-Time, 8:00 AM - 4:00 PM, Monday to Friday

Salary: £16.41 per hour

Contract: Temporary, 12-14 months (with potential for renewal)

Start Date: Immediate

About the Role: On behalf of our esteemed client, we are seeking a motivated and experienced Customer Service Representative to join their team on a temporary basis for maternity cover, with the potential for contract renewal. This role is critical in ensuring the efficient handling of customer enquiries, providing accurate quotes, and maintaining excellent service standards through both phone and email communications.

Key Responsibilities:

Respond promptly to customer enquiries via email and telephone.
Provide accurate, valid, and complete information by using the right methods/tools.
Prepare and provide quotes for services and products.
Handle and resolve customer complaints.
Process orders, forms, applications, and requests.
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