Customer Care Manager

Updated: May 11, 2024 12:54 PM GMT

Aspire Recruitment

Sale

New builds

£50k

Temp to perm

South Manchester

Hybrid

08:30- 5pm but this can be flexible

An exciting opportunity has arisen with a new build leader, the Customer Care Manager and the team are well known for their excellent customer support.

The Customer Care Manager will lead the customer experience team and assist with pre completion inspections, customer communications, completions, handovers, home demonstrations and deal with snag and defect management.

This is a great role for someone who has managed a Customer Care team in a Property / New Homes environment.

Working closely with purchasers or other agents providing the best level of customer experience liaising with contractors on snags and defects, ensuring that service level agreements are met.

Customer Care Manager is responsible for providing a high quality, customer focused and value for money property repairs and maintenance service that ensures compliance with all legislation and regulations.

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