UK IT Service Desk Administrator (Kingswinford)

Intralox

Kingswinford

Job Description

Our Global ITS Group is expanding and currently looking for a new member in IT Service and Support. You get positive energy out of successfully supporting our end users, so they can focus on delivering added value to our customers.

What will you be doing?

You provide technical break/fix support on-site and remote, to our global colleagues with a primary focus on EMEA region. No day is the same in the dynamic environment of Intralox. Together with other ITS colleagues you are mainly responsible for handling different incoming tickets, such as troubleshooting hard- and software issues to deep dive into finding the right solution, and fulfillment of requests. The satisfaction and praise you get when you successfully support our end users, make you feel excited about your job. Furthermore, you are responsible for identifying opportunities for continuous improvement and other relevant IT administrative tasks.

What’s in it for you?
• You get the opportunity to boost your... More Detail

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