Application Support Analyst

Updated: May 11, 2024 12:30 PM GMT

Click Recruitment

Birmingham

We have an excellent Application Support Analyst on a FTC until September 2025. The role is hybrid working based in Birmingham.

The Application Support Analyst will be responsible for defining application configuration and enhancements to systems up to the point of custom coding solutions, managed using a Kanban framework and using some of the following tools and technologies, therefore candidates who have skills and experience with one or more of the below will be considered:-
• Oracle Fusion tools
• Javascript and CSS
• Wordpress themes
• SharePoint (including limited Js coding around web parts)
• ServiceNow development
• Extensions of existing BOXI Universes

Candidates with the following roles and responsibilities will also be considered:-
• Service Level Management
• Application Support
• Incident Management
• Customer Service Support
• Service Acceptance
• Relationship / Stakeholder Management
• Testing
• Change Management
• Release and Deployment
• Problem Management ... More Detail