Quality Control & Quality Assurance Manager

SIKA

Nilai, Negeri Sembilan

Overseeing quality control departments and supervisors across seven laboratories in the country. Supervise the investigation of customer complaints on product performance. Ensure customer complaints are investigated in a prompt and efficient manner. Conduct regular quality inspections and audits to identify areas for improvement. Provide leadership and guidance to team members, fostering a culture of accountability and excellence. Collaborate with cross-functional teams to address quality issues and implement corrective actions. Train and mentor team members to enhance their skills and knowledge in quality control practices. Analyze data and metrics to monitor performance and drive continuous improvement initiatives. Drive initiatives to optimize efficiency and effectiveness within the quality control department. Ensure a safe working environment and compliance with health and safety regulations. Ensure that product test certificates are developed/created and maintained to provide... More Detail

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