Service Delivery Administrator

Updated: May 10, 2024 08:17 AM GMT

Clear IT Recruitment Ltd

Wokingham

Our client is seeking a Service Delivery Administrator to join their office on a permanent full-time basis. Well accustomed to dealing with all aspects of day-to-day customer requirements, the successful candidate will have further experience working closely with the company’s suppliers, agencies, and third-party contractors.

PRINCIPAL RESPONSIBILITIES:
• Assist in answering incoming calls to the office phone number during working hours.
• Receive and respond to incoming IMAC & Project requests from Group customers.
• Receive and respond to incoming requests and opportunities from Group customers.
• Liaise with all required parties, both internal and external, to ensure successful and timely delivery of customer requests.
• Technically vet requests and check for general accuracy in terms of any agreed SLA’s.
• Project management/co-ordination duties as required.
• Liaise with all required parties to ensure successful and timely IMAC completion.
• Communicate as required with all... More Detail