Customer Service Advisor

Updated: May 10, 2024 08:07 AM GMT

Verastar

Sale

What You’ll Do As a Customer Service Advisor

You’ll be the first point of contact for our existing customers dealing with their enquiries. You will provide them with a First-Class experience, interacting with them to ensure every step is taken to provide them with a first-time round solution.

No previous experience is required, we are looking for colleagues who wish to excel and are driven to succeed, all we ask is that you are a brilliant listener, have a passion for problem solving, and ability to empathise and understand customer needs.

This role will also include but not be limited to:
• Managing and maintaining our Customer Experience inbox, ensuring that emails are responded back to in a timely manner, with professionalism shown throughout
• Actively contributing to improving the Customer Experience team processes and procedures
• Maintaining a close and supportive relationship with our sales teams

Why Choose us

We’re passionate about cutting the cost of card payments for... More Detail