Customer Service Advisor

Updated: May 10, 2024 07:43 AM GMT

Tulo Energy

Birmingham

Job Title: Customer Service Advisor

Company: Tulo Energy

Location: Initially WFH then Office Based Birmingham

About Tulo Energy:

Tulo Energy is a leading UK-based energy supplier committed to providing sustainable and reliable energy solutions to homes and businesses across the country. With a focus on customer satisfaction and environmental responsibility, we strive to innovate and deliver excellent service to meet the evolving needs of our customers.

Position Overview:

As a Customer Service Advisor at Tulo Energy, you will play a vital role in ensuring the highest level of customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, addressing enquiries, resolving issues, and promoting our range of energy products and services.

Key Responsibilities:

1. Customer Support: Respond to customer enquiries via phone, email, and live chat promptly and professionally.

2. Issue Resolution: Investigate and resolve customer... More Detail