Customer Host (Front of House)

Updated: May 10, 2024 07:42 AM GMT

The Fedcap Group

Basingstoke

Job Description

Customer Host (Front of House - Reception)

Salary: £23,400

Location: Office-based in Basingstoke

The Role

The Customer Host (Front of House - Reception) will create a positive first impression ensuring all our customers receive a warm and friendly welcome. You will be passionate about delivering professional, efficient and exceptional customer service at all times whilst demonstrating excellent organisation skills by providing general office administrative duties.

You will be…
• Responding to first line enquiries in the reception area from customers or colleagues, managing the arrival of participants on site and sign posting effectively to the relevant activity and colleague
• Acting as an ambassador for Fedcap in the delivery of customer service and social innovation
• Listening, share and act on feedback from customers through purposeful interactions
• Procuring office supplies and stationary
• Managing diaries of training and meetings rooms
• Performing daily... More Detail