CRM Executive

Updated: May 09, 2024 08:28 PM GMT

DIANORA INDIA

Alappuzha, Kerala

Dianora India is currently seeking a dynamic and motivated CRM Executive to join our team. The ideal candidate will have a passion for customer relationship management, excellent communication skills, and a willingness to learn. This position is open to female candidates aged between 22 to 30, and freshers are encouraged to apply.
Responsibilities:
• Manage and maintain customer databases using CRM software.
• Develop and implement strategies to enhance customer engagement and retention.
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Coordinate with sales, marketing, and other departments to ensure seamless customer experiences.
• Analyze customer data to identify trends and opportunities for improvement.
• Generate reports and provide insights to management on customer behavior and preferences.

Requirements:
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask... More Detail