Paynhire

Retention Specialist

Updated: May 09, 2024 06:57 PM GMT


LegalWise South Africa

LegalWise South Africa

Roodepoort

Job Title: Retention Specialist

Report Line: Manager: New Business

Department: Retentions

Location: Allen’s Nek, Roodepoort

Job Type: Permanent

Reference: LW123/2023

Join us in our mission to ensure our Members remain our top priority. If you are ready to be a part of a dynamic team dedicated to Member satisfaction, apply today!

We are looking for a customer centric, highly motivated individual that is well organised, empathetic and displays good problem solving and negotiation skills to design and implement customer retention strategies to increase loyalty and retain business by analyzing member cancelation reasons, negotiate with members, how we may improve our products or services and implement retention strategies.

If you thrive in a fast-paced, competitive and are an analytical thinker – then we want YOU!

Personality fit for the role:

Are you highly motivated, positive minded, competitive, a convincing influencer and customer centric, this role is for you!

A typical... More Detail


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