Patient Services Representative I

Updated: May 09, 2024 03:43 AM GMT

Tidelands Health

Georgetown

Employee Type:

Regular

Work Shift:

Night - 8 hour shift (United States of America)

Join Team Tidelands and help people live better lives through better health!

POSITION SUMMARY:

The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.

Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals... More Detail