Claims Assessor (full training given)

Updated: May 09, 2024 03:04 AM GMT

LMC Recruitment

Cirencester

Claims Assessor

Our Financial Services client established in 2010, is recruiting a Claims Assessor to join their team based in Cirencester. Whilst experience in the Insurance Industry is desirable, solid administrative and problem solving skills together with the ability to assist customers over the phone, email and letter in a professional manner is crucial.

Full training will be given.

Once Trained The Role Will Involve The Following
• Assessment of claims in the following areas of business; Unemployment and Sickness.
• Focus will be on Unemployment and Sickness claims with the potential to cross-train in to Pet claims.
• Building relationships with customers, supporting them with questions and queries on their claims over the phone and email
• Authorising payments
• Preparing, sending claim correspondence to the customer via post and email
• Maintenance of claim files in line with company policy
• Chasing claim information & telephone enquiries
• Scanning of claim paperwork onto... More Detail