Ask Archie Change Lead

Natwest

Castle Donington, Derby

Join us as an Ask Archie Change LeadAs an Ask Archie Change lead, you’ll be at the heart of helping to transform the bank, connecting with our customers, delivering continuously and learning and living our principlesYou’ll co-ordinate and prioritise the delivery of digital content into Ask Archie, managing the daily workstacks, allocations and tracking to key deadlines. Over the year you’ll support the management of over 400 project deliverablesYou’ll help with the delivery of departmental demand reduction targets whilst also working with the Service Desk Team Leaders to grow future talent for the Ask Archie teamWhat you'll doIn this role, you’ll plan, develop and undertake technical support for relevant platforms, activities and processes, as well as supporting the central points of customer contact and first or second level support using the incident management, change management and request fulfilment processes.Day-to-day, you’ll be:Providing efficient and effective support of IT... More Detail

Apply Now

Similar Jobs

Companies Hiring in Castle Donington, England

CXC

Vantage Recruitment

UPS United Kingdom

Pioneer Selection - Manufacturing & Industry Recruitment Specialists

McCarthy Recruitment

CareerAddict

EmprendeUC

Skillmatch Recruitment

CAME UK

Resourcing Group

BookStaffDirect.com

Whitebread

United Parcel Service of America, Inc

Direct Line Group

Civil Service

Prestige Resource Solutions

PSR Solutions

Wates Group

CODDEVPRO INC / STIO

Novax Recruitment Group