Trade Counter Sales Assistant

Updated: May 09, 2024 03:01 AM GMT

dormakaba UK & Ireland

Bridgnorth

Do you have a knack for customer service, both face to face or over the phone, an eye for detail and the ability to successfully collaborate with others?

Our trade counters team, based in Bridgnorth, support a range of external customers with the supply of parts and systems, dispatching orders and dealing with queries, in person, over the phone and via email.

A job that matters: Your Tasks

The Trade Counter Sales Assistant is responsible to provide best customer experience. As a Sales Assistant you will be the first point of contact for our customers.

As part of this team, the main responsibilities will include processing sales orders / returns and providing quotations, to offering technical advice to customers. The work is split between the face-to-face work and the phone / email, so you need to be comfortable with all sorts of communication and administration. This needs someone with a confident and capable attitude who is also comfortable with contacting suppliers, order... More Detail